Terms and Conditions, Privacy Statement & Coaching Agreement - Raw Motion Fitness

Effective from June 2023

Please ensure you read through each section and sign at the bottom to update your records. 

RESULTS BASED BUSINESS

At Raw Motion Fitness, we follow a results-oriented approach where our primary goal is to assist you in achieving your desired outcomes. Our approach involves a combination of biomechanics, holistic health, coaching, and guidance. In addition, we provide support outside of scheduled sessions. However, the success of our business model is dependent on your level of commitment to your goals. To ensure that both parties are satisfied with the results, we conduct regular reviews of your progress and maintain open lines of communication. We aim to offer our best support, but it is crucial to recognise that your achievement reflects our ability to assist you.

HEALTH

If you experience any pain, discomfort, or injury during your sessions, it is important to immediately inform Brendan so that appropriate action can be taken. Prior to or during coaching, there may be health concerns that require input from a doctor, physiotherapist, or other healthcare professional. In such cases, it is recommended to consult a health professional before continuing coaching sessions. It is important to note that Brendan Turner is not a medical professional and cannot diagnose or prescribe treatment for any medical condition. Please read and understand all terms and conditions before signing. If you need further clarification, do not hesitate to ask Brendan. By agreeing to these terms, you confirm that you are physically fit and do not have any medical conditions that would hinder your participation in coaching sessions.

COMMUNICATION

1. During your training or program, you may be asked to provide information or respond to messages. It is important to respond promptly and if you need to cancel a session, refer to the cancellation section.

2. Providing feedback on your sessions or asking questions about anything you are unsure of can greatly improve your results. The more engaged you are, the better your outcome will be. Don't hesitate to ask questions or provide feedback, as it may benefit others as well.

3. Photos and videos may be taken during coaching and will be reviewed during your sessions. If you want them deleted or saved for your own records, please inform Brendan. If you prefer that your photos and videos not be used for marketing purposes, let Brendan know.

4. Referrals of friends and family are welcome, but please ensure that they are aware of and comfortable with the terms outlined above before passing on their information.

HOLIDAYS, CANCELLATIONS & CONTRACT TERMINATION

HOLIDAY:

Please ensure that you provide adequate notice of any holiday that you are taking that might impact your sessions. Equally we will do the same. 

In case you have booked a session and need to cancel it, you are required to notify Brendan at least 24 hours before or else the session will be considered forfeited. However, if there are emergencies that make it impossible for you to attend, this rule does not apply. On the other hand, if Brendan has to cancel your appointment within 24 hours, your session will be carried over to a mutually suitable time.

If you decide to end your coaching contract, please be informed that the Fundamental, Intermediate, and Advanced programmes have a mandatory 3-month minimum duration.

For cancellation of any contract there must be 1 month notice period. 

If during the programme it is felt and shown that there is a lack of effort and commitment on your part to achieve the right results, we reserve the right to refuse further service as our business operates on a results based model. 

INVESTMENT AND FEES

Coaching sessions paid through recurring card payment must be utilised within the investment time frame unless agreed upon for rescheduling. Coaching fees may vary yearly. If payment fails, no further coaching sessions will be provided until arrears are settled. In case of not attending or scheduling sessions, they will be forfeited except for medical or family emergencies. If lifetime membership has been accepted, the coaching agreement with fee details will be emailed. Failure to complete full payment within the agreed time will lead to termination of coaching until fees are paid in full.

REFUNDS

In case you are unable to carry on with your coaching sessions due to a medical condition, you may receive a refund for the remaining sessions. However, you must present Brendan with proof of your condition such as a doctor's letter explaining the duration of your medical restriction before you can receive a refund. Additionally, Raw Motion Fitness offers a 14-day money-back guarantee. Please note that refunds will not be issued for any other reasons.

LATE ARRIVALS

If you are late for your session, your session length will be reduced accordingly, and you will be charged at the normal session rate.

If you’re more than 20 minutes late, the session may be cancelled and you will be charged for the full session at the normal session rate.

SESSION AUDITS AND NUMBER OF SESSIONS

We track all session usage and can provide an update of sessions used or lost. Please allow 7 business days for the report to be generated. 

Please see the programme page for more information on the features of your programme.

GENERAL WEBSITE TERMS AND PRIVACY POLICY

By accessing and using this website owned and operated by RAW MOTION FITNESS (referred to as "BRENDAN", "we" or "us"), you agree to adhere to the Terms of Service outlined herein, as well as our Privacy Policy, Refund Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services offered through the Site or from RAW MOTION FITNESS. Your use of the Site constitutes your acceptance of these Terms of Service. We reserve the right to modify these Terms of Service or impose new conditions for use of the Site, which will be posted on this website. By continuing to use the Site after such changes, you accept the modified Terms of Service. All materials available on the Site, including but not limited to, intellectual property materials, are the property of us and/or our affiliates or licensors, and protected by copyright, trademark and other laws. You are not authorised to modify, copy, reproduce, sell, exploit or distribute any material without explicit permission, except for personal non-commercial use. By submitting any material to us, you represent that you are the owner of the material or have the owner's express consent, and grant us a royalty-free, perpetual, non-exclusive license to use, copy, modify, transmit, sell, distribute, and publicly perform or display the material. Any contributions created by you for us shall be deemed a "work made for hire," with RAW MOTION FITNESS deemed the author and exclusive owner of any resulting copyrights.

JOIN US ON

CONTACTS

SOLIHULL

The Barn Studios

Woodhouse Farm

Solihull ​, B92 0DJ

NEWSLETTER

Email* Required field!

© 2023 Powered by the Institute of Personal Trainers

Your cart is empty Continue
Shopping Cart
Subtotal:
Discount 
Discount 
View Details
- +
Sold Out